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Contents:
  How We Collect Information
  How We Use and Disclose...
  Cookies
  Information Sharing and Disclosure
  Data Security
  Accessing, Updating or Deleting... 		Terra Holdings, LLC and its affiliated companies including Brown Harris Stevens, Halstead Property, the Vanderbilt companies, and FeatheredNest (referred to herein as the "Company," "we" or "us") is committed to protecting the privacy of the users of its web site.

This statement discloses our privacy practices. The purpose of this statement is to inform you:

  1. What kinds of information we collect from users of the Brown Harris Stevens of Orlando web site (the “Web Site”) and how such information is collected;
  2. How the information is used by us;
  3. Whether we disclose any user information to third parties;
  4. How you can access, update or delete any information that we collect about you; and
  5. The security procedures which we use to protect your personal information.

By using the Web Site, you signify your assent to the Brown Harris Stevens of Orlando Privacy Policy. We reserve the right to change, modify, add, or remove portions of our Privacy Policy at any time. If so, any such changes will be posted on this page. Please check this page periodically for changes. Your continued use of this Web Site following the posting of changes to the Privacy Policy will mean you accept those changes.

If you have any questions about our Privacy Policy, please e-mail us at privacy@bhsorlando.com.

How We Collect Information

Generally, you can visit the Web Site without revealing any personal information. Like many websites, our web servers collect the Internet Protocol addresses, but not the e-mail addresses, of visitors. This information can measure the number of visits, average time spent on the site, pages viewed, and other such statistics. In addition, in order for us to provide certain services to you, you may be asked for information that identifies you, including your name, e-mail address, mailing address, zip code, telephone number, fax (collectively, "Personal Information"). You may also elect to provide such information to us by sending or responding to e-mails regarding certain listings or services offered on our Web Site. Additionally, you may ask us to store information concerning the type, price, location and features of properties that you are interested in.

How We Use and Disclose Your Information

We collect, generate, retain and use your Personal Information for our own internal purposes in connection with the facilitation, recording and processing of any requests, communications, or interactions you may have with our Web Site. We also automatically collect and store statistics and other information about you and your online activities on an aggregated, non-personally identifiable basis and in a manner that may allow us or our affiliated or related entities to improve our services to you.

In addition, your Personal Information may be shared among our affiliated companies to provide you with information regarding our products and services. For example, we may use your e-mail address to send you special announcements and notifications of new real estate listings, services or promotions that may be of interest to you.

Cookies

Cookies are small pieces of information that are stores by your browser on your computer’s hard drive. Cookies allow web sites to recognize you when you return and can keep track of information specific to you.

We use a programming tool that uses a temporary cookie to save persistent information on a per session basis. These temporary cookies are discarded as soon as you close your browser. This is a common way of saving persistent data in a web application. We do not presently use cookies, temporary or permanent, to track users across multiple visits.

In addition, consistent with standard practices in the Internet industry, you may occasionally receive cookies from third parties to which you link from our Web Site. We do not control these third party cookies, and they are not subject to this Privacy Policy. If you prefer, you may set your browser to ask for your permission before your receive a cookie.

Information Sharing and Disclosure

Information about our customers is important to our business, and we are not in the business of selling it to others. We share customer information only with our related or affiliated entities and or in the circumstances described below:
  1. Agents
    We may share your information with our experienced team of agents, who may use this information to contact you about our sales, leasing, financing and other services.

  2. Business Transfers
    Over time, it is possible that a portion or all of our business may be sold. Customer information is generally one of the transferred assets. In the unlikely event that substantially all of assets of the Terra Holdings companies, or one of its affiliated companies, are acquired, your customer information may be transferred, subject to all applicable laws and governmental regulations regarding the transfer and sale of such personal data.

  3. Affiliated Businesses
    We work closely with our affiliated businesses, such as Vanderbilt Financial Services, a mortgage brokerage company. To the extent that you have provided information indicating that services of our affiliated businesses might be useful to you, we may share such information with such businesses. We may share this information with our service providers in order to direct information to you.

  4. Protection of the Company and Others
    We release personal information when we believe such release is necessary to comply with law; enforce our Terms and Conditions of Use; or protect the rights, property, or safety of the Company, its and their officers, directors, employees, agents, and others.

  5. With Your Consent
    Other than as set out above, you will receive notice when your Personal Information may be shared with unaffiliated third parties, and you will have the opportunity to elect not to share such information.

Data Security

Data security is critical to us and thus all Personal Information is held in a secured database. While it is impossible to guarantee the complete security of any computer system and the data contained therein, we maintain physical, electronic and procedural safeguards that comply with federal standards to store and protect information from unauthorized access, alteration and destruction. Our vendors are required to maintain and implement robust security policies and procedures that combine with available technologies in accordance with prevailing industry standards, all of which are designed to protect the confidentiality, integrity, and availability of your Personal Information.

Accessing, Updating or Deleting Information Collected About You by Brown Harris Stevens of Orlando

If you wish to access, update, or delete contact information or preferences, or to advise, please send an e-mail to privacy@bhsorlando.com. Please be aware , however, that we cannot always ensure that such corrections or deletions will immediately be made in our database.